Sharing Best Practices (SBP) Workshop on Digital Customer Services
Topic 1: Workshop Objectives and Update on WIPO Technical Assistance in the Region
Topic 2: Maximizing WIPO Solutions: A Management Perspective
Topic 3: Improving IP Office Performance: Key Lessons and Best Practices
Topic 5: Using Business Intelligence for Strategic Decisions in IP Offices
Topic 6: IP Data Management: Ensuring Data Accuracy and Public Access
Topic 7: Best Practices for Managing IT Talent and Resources in IP Offices
Topic 8: IPOPHL - Industrial Design Administration Processes, Challenges and Solutions
Topic 9: IPOPHL - Patent Administration Processes, Challenges and Solutions
Topic 10: IPOPHL - Public Access to Patent and Industrial Design Information
Topic 11: Presentation from IP Offices on Statistics, Digitalization, and Online Services
- Department of Intellectual Property (DIP/MOC), Cambodia
- Department of Industrial Property (DIP/MISTI), Cambodia
- Department of Intellectual Property (DIP/MOIC), Lao PDR
- Intellectual Property Office of Vietnam (IP VIET NAM)
Topic 12: IPOPHL - Trademark Administration Processes: Challenges and Solutions
Topic 13: IP Viet Nam - Trademark Workflow Optimization Project
Topic 14: Trademark Examination: Tools and Best Practices
- Intellectual Property Office of the Philippines (IPOPHL)
- Intellectual Property Office Vietnam (IP VIET NAM)
Topic 15: Update on IPAS Cloud and Functionality Demonstration
ASEAN IP Register National Workshop
Topic 1: Introduction to ASEAN IP Register
Topic 2: ASEAN IP Register Data Services
Topic 3: Data-Driven IP Strategy: Using IP Data to Build an Informed IP Strategy for the F&B Industry (Part 1, Part 2)Topic 15:
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