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The office has recruited 47 trade mark examiners to keep up with customer demand and to maintain service standards.  

 The process for examiners to progress to senior examiners was reviewed, with amendments made to streamline the process whilst ensuring it was fit for purpose and incorporated relevant technical training courses.  

 New projects launched or resumed this year in the context of the policies and plans mentioned above, short description: aims, partners, tasks  

 In 2023/24, we consulted on our proposals for the second phase of our transformation programme. We will undertake the initial exploratory phases relating to our processes for trade marks and designs before we start designing and building them. We expect to pilot these services in late 2025. 

 Our new research IP service is working towards making our data more accessible than ever before with new ways to search, view and analyse it. Users will be able to take more informed decisions regarding their IP, so that it is easier to innovate in the UK. 

 Data relating to trade marks will be made available through this service in the next phase of our transformation programme. 

 The transformation project has created and delivered new MIBI reports using Power BI for trade marks, upgrading to a new platform for reports to be stored on, allowing for decommission of old platforms.  

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