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Information on the following topics is desired:
○ Establishment of a Customer-Centered Civil Service System
Every year, KIPO formulates and implements plans to improve civil administration and related systems, systematically addressing and rectifying customer dissatisfaction.
To enhance the quality of civil administrative services, an annual intellectual property customer satisfaction survey is conducted.
KIPO operates a public idea contest on intellectual property information policy to gather citizens’ suggestions for improving patent administration systems and services, which are then utilized in policy formulation.
VI. INTERNATIONAL COOPERATION ACTIVITIES IN THE FIELD OF PATENT INFORMATION
Information on the following topics is desired:
○ IP5 Cooperation Framework
In October 2008, substantive discussions on IP5 cooperation began at the meeting of heads of the five major patent offices (IP5).
Currently, in addition to the various cooperative projects underway within each working group (WG), KIPO plans to undertake various initiatives aimed at implementing the ‘Advanced Technology/Artificial Intelligence Cooperation Roadmap’ as well as new cooperative projects supporting the United Nations Sustainable Development Goals (SDGs).
○ Strengthening Bilateral Cooperation
In 2024, KIPO plans to hold director-level meetings with patent offices from countries including the United States, China, Japan, and Europe to discuss cooperation in intellectual property fields addressing global issues such as new technologies including AI inventions.
○ Region-Specific Tailored Cooperation
KIPO is expanding cooperation with regions such as ASEAN, the Middle East (including the UAE and Saudi Arabia), and Latin America.
○ Hosting the Patent Information Expo
KIPO holds the annual PATINEX (PATent INformation EXpo), featuring keynote speeches and lectures by renowned domestic and international experts on major issues in patent information, presentations on patent information dissemination policies and utilization by patent offices and companies, exhibitions of services by patent information providers, and business meetings between enterprises and institutions.
In 2024, under the theme “Intellectual Property Information: A New Wave Toward a Better Future,” the expo attracted 592 participants and 19 companies and organizations.
VII. ACTIVITIES RELATING TO THE IMPLEMENTATION OF WIPO STANDARDS CONCERNING PATENT INFORMATION
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