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Information on the following topics is desired:
○ Operation of the PatentNet System
Since 1999, KIPO has been operating the PatentNet system. The application system segment comprises 35 patent administration systems covering filing, registration, examination, and trial processes, while the general administrative segment consists of 10 systems, including knowledge management, performance management, and the official website.
○ Application of AI Technology in Examination and Trial Support
In response to recent advances in AI technology, KIPO has been integrating AI into its patent administration systems to support examination and trial operations. In 2022, KIPO developed an AI-based similar patent search system, which is currently used in examination processes. From 2023 to 2024, KIPO has implemented AI-based optical character recognition (OCR) technology to automatically classify submitted documents necessary for trial proceedings, thereby enhancing patent administration efficiency
V. PROMOTION ACTIVITIES AIMED TO SUPPORT USERS IN ACCESS AND EFFICIENT USE OF INDUSTRIAL DESIGN INFORMATION
Information on the following topics is desired:
○ Establishment of a Customer-Centered Civil Service System
Every year, KIPO formulates and implements plans to improve civil administration and related systems, systematically addressing and rectifying customer dissatisfaction.
To enhance the quality of civil administrative services, an annual intellectual property customer satisfaction survey is conducted.
KIPO operates a public idea contest on intellectual property information policy to gather citizens’ suggestions for improving patent administration systems and services, which are then utilized in policy formulation.
VI.INTERNATIONAL COOPERATION ACTIVITIES IN THE FIELD OF INDUSTRIAL DESIGN INFORMATION
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