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Information on the following topics is desired:
○ Establishment of a Customer-Centered Civil Service System
Every year, KIPO formulates and implements plans to improve civil administration and related systems, systematically addressing and rectifying customer dissatisfaction.
To enhance the quality of civil administrative services, an annual intellectual property customer satisfaction survey is conducted.
KIPO operates a public idea contest on intellectual property information policy to gather citizens’ suggestions for improving patent administration systems and services, which are then utilized in policy formulation.
VI.INTERNATIONAL COOPERATION ACTIVITIES IN THE FIELD OF INDUSTRIAL DESIGN INFORMATION
Information on the following topics is desired:
○ ID5 Cooperation Framework
In 2015, the ID5, a cooperation framework specifically for the design sector, was newly established. The founding meeting of ID5 was held in the United States, where a joint declaration was issued.
By 2020, a total of 17 projects were either completed or ongoing, and in 2023, Korea served as the chair country and hosted the annual meeting.
○ Strengthening Bilateral Cooperation
In 2024, KIPO plans to hold director-level meetings with patent offices from countries including the United States, China, Japan, and Europe to discuss cooperation in intellectual property fields addressing global issues such as new technologies including AI inventions.
○ Region-Specific Tailored Cooperation
KIPO is expanding cooperation with regions such as ASEAN, the Middle East (including the UAE and Saudi Arabia), and Latin America.
VII. ACTIVITIES RELATING TO THE IMPLEMENTATION OF WIPO STANDARDS CONCERNING INDUSTRIAL DESIGN INFORMATION
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