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Specific software tools supporting business procedures within the Office: general description, characteristics, advantages, possible improvements
1.1 description, characteristics, advantages, possible improvements
Within the Office, there are obeyed, maintained and improved several business management systems:
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Trademark information services for the public are provided within the information centre, in the public reading room, common questions can be addressed to the helpdesk (helpdesk@upv.cz) and search requests to the search section. The Office received a total of 71 trademark search requests in 2014.(Since 2014 there has been a change in the methodology of statistical records of searches). A total of 1200 serches (for patents, designs, trademarks) was provided for the State administrative bodies.
The Office provides full range of brochures and leaflets free of charge. They can be downloaded in PDF format from the Office´s web site, taken in the office headquarters or sent upon request. The Office publishes its own books and the Industrial Property Journal (6 issues per year) reflecting the current issues of IP rights.
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