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IV. ICT SUPPORT TO SERVICES AND ACTIVITIES RELATED TO INDUSTRIAL DESIGN INFORMATION CARRIED OUT BY THE OFFICE
Specific software tools supporting business procedures within the Office: general description, characteristics, advantages, possible improvementsHardware used to supporting business processes of the Office
We use software tools developed in Institute (SQL database, and user interface with MS ACCESS).
- 20/10Mbit/s Mostar; 16/4Mbit/s Sarajevo; 16/4Mbit/s Banja Luka used for Internet connection, CISCO Network Equipment(LAN based on Fast Ethernet – 1000/100/10Mbit/s)
- MICROSOFT enviroment:
- SQL 2008 R2 Express and SQL 2008 R2 Enterprise databases: Daily backup (full and incremental) is stored at NAS(Network Attached Storage).
- Servers: Application server: HP Proliant DL380p Gen8; Windows Server 2008 R2 Enterprise, 64 bit, with 12GB Ram, 8 x CPU E5 - 2609
- Database server: HP Proliant DL380p Gen8; Windows Server 2008 R2 Enterprise, 64 bit, with 12GB Ram, 8 x CPU E5 - 2609
- Workstation: PC Pentium IV with Windows 7 Enterprise and Windows 8 Enterprise
Internal databases: coverage, updates, interlinks with external sources
All bibliographic data and images are stored in trademark database.
Establishment and maintenance of electronic search file: file building, updating, storage, documents from other offices included in the search file
Administrative management electronic systems (register, legal status, statistics, and administrative support)
Bosnia and Herzegovina Government have contract with Microsoft company, and Institute use Microsoft tools. All trademark changes (change of ownership, change of name, address, etc. except licence, franchise) are recorded and are maintained by IPAS user interface.
MS Word is used for automatic generation of output documents.
Other matters
V. PROMOTION ACTIVITIES AIMED TO SUPPORT USERS IN ACCESS AND EFFICIENT USE OF INDUSTRIAL DESIGN INFORMATION
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