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The Trade Mark International Classification Service (TMICS): A project whichwas established toassist users in searching theMadrid Goods and Services (MGS) database more effectively and avoid mistakes in their applications. Leveraging Natural Language Processing (NLP) technology, TMICS helps users find goods and services that not only match search terms, but are alsosemantically related. This capabilitywill help to facilitate IP Australia’s adoption of the MGSand be used to analyse the similarities and differences between the Australian picklist and the MGS. The adoption of the MGS and implementation of this semantic search service will enable IP Australia to more closely align with international practice and improve customer serviceofferings. 

Trade Mark Precedent Identification (TMPI):Aproject which focusses on providing examiners with an easier and more efficient automated Register searching function. TMPI aims to boost quality, consistency and efficiency in register searching by automatically constructing search queries based on Natural Language Processing (NLP) on NLP techniques, captured business rules and well-definedlogic. The results are presentedin order of relevance for consideration by an examiner. The augmented searching function has been built in-house as a collaboration between Trade Marktrade marksubject matter experts andthe cognitive computing developers within IP Australia. 

TM Checkeris an : An AI-assisted free trade markregistrability tool. The intent of thetool is to help small businesses as yet unfamiliar or not confident about trade marks to consider whether a trade mark is appropriate for them and to equip them with the necessary information to make an informed decision.TM Checker had over 142,000 views and lead to5,800Part 1 applications in 2023. 

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  1. A modern, practical and informative corporate website website;  
  2. Modern and effective correspondence correspondence;  
  3. Streamlined and efficient processes and services for customers customers; and  
  4. Digital experience personalisation and maturity.  

IP Australia will continue to form and maintain partnerships with other IP Offices, academia and other relevant stakeholders to share progress on cognitive computing initiatives, to share knowledge, learn from other organisations and and leverage existing solutions in the development and use of AI for our agency and its customers. 

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Statistics: changes in terms of application filings and registrations with respect to previous year; trends or areas experiencing rapid changes: 

Applications filed at IP Australia 

Year 

Domestic  

International 

Madrid  

Total  

(non-Madrid) 

(non-Madrid) 

2018 

45,954 

15,756 

15,834 

77,492 

2019 

44,258 

13,714 

17,739 

75,648 

2020 

51,663 

13,208 

16,881 

81,708 

2021 

53,345 

15,844 

19,620 

88,738 

2022 

44,647 

14,598 

19,589 

78,833 

2023 

49,036 

16,883 

18,557 

84,476 

Applications registered at IP Australia 

Year 

Domestic  

International 

Madrid  

Total  

(non-Madrid) 

(non-Madrid) 

2018 

34,846 

13,962 

11,164 

59,978 

2019 

31,411 

11,345 

15,793 

58,585 

2020 

34,999 

11,938 

17,147 

64,087 

2021 

40,289 

12,804 

17,518 

70,595 

2022 

38,093 

13,275 

18,346 

69,716 

2023 

33,933 

12,520 

16,372 

62,825 

As on 31 December 2023, total of all TM registrations in force was 851,753 

Trade mark applications increased by 7.2% in 2023 on their level in 2022, driven by a 9.8% increase in resident filings. Trade mark registrations fellby 9.9%. Further details will be found in IP Australia’s 2024 Australian IP Report.  

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IP Australia provides information on its website to support applicants filing. If required, IP Australia provides further support through our contact centre or online enquiry channels:  

https://www.ipaustralia.gov.au/trade-marks/how-to-apply-for-a-trade-mark 

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The primary business system used by trade marks examiners is Rights in One (RIO). This system system maintains the data relating to trade marks, including bibliographic data and documents, and is used for electronically receiving, processing and monitoring IP right cases and their related customer interactions.  

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Australian Trade Mark Search (ATMS)- Web-based interface or API providing a searchable database of Australian Trade Marksfrom 1906 to present, with searchable bibliographic data. Images are available but not searchable. It is free of charge and is not subscription based.: https://search.ipaustralia.gov.au/trademarks/search/quick  https://portal.api.ipaustralia.gov.au/s/communityapi/a082w000000LObMAAW/developersaustraliantrademarksearchapihttps://portal.api.ipaustralia.gov.au/s/communityapi/a082w000000LObMAAW/developersaustraliantrademarksearchapi 

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IP RAPID — Intellectual Property Automated Product for Information and Data is a publicly available data set that provides access to over 100 years of information from IP Australia on IP rights applications (free of charge). : https://www.ipaustralia.gov.au/tools-and-research/Professional-resources/Data-research-and-reports/Open-IP-data 

IPLORD- Intellectual Property Longitudinal Research Data is the annual snapshot of the stocks and flows of intellectual property (IP) rights for 477,463 Australian and 330,552 international applicants over 20 years (free of charge). : https://data.gov.au/dataset/ds-dga-41383895-e0ea-4904-b3e1-ae5b938e82a5/details?q=  

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Specific software tools supporting business procedures within the Office: general description, characteristics, advantages, possible improvements: 

Online Application portal  Bespoke: A bespoke interactive cloud-based website for self-filers to file applications and manger existing IPRs:  https://portal.ipaustralia.gov.au/login  

B2B API channel allows : Allows professional IP service providers to submit applications and manage IPRs via APIs: https://www.ipaustralia.gov.au/tools-and-research/Professional-resources/APIs 

Order Management Workbench (OMW) is an : An internal web-based interface which allows formalities staff to enter paper-based applications and manually correct issues and errors with filings. It is a bespoke java application. 

Rights In One (RIO)is the The primary business system for trade marks administration and examination. It runs on a PEGA Case Management system. 

Madrid e-filingis WIPO’s online platform for international applications. Australian customers can submit international applications using the platform. Access to the platform is integrated with the Online application portal.  

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IP Australia’s legacy systems have been moved off-premises and moved into offsite, commercial, shared data centres and high available containerised architecture has been applied to majority of critical business applications. 

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The primary business system is Rights In One (RIO) which runs in a cloud environment. Further information on RIO is provided elsewhere in this documentresponse. 

Establishment and maintenance of electronic search file: file building, updating, storage, documents from other offices included in the search file: 

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IP Australia provides useful links and information on a wide range of information related to intellectual property via IP Australia’s website (http://www.ipaustralia.gov.au/) including: 

Cooperation with universities, technology and innovation support centres, etc.: 

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  • Government departments and agencies – Commonwealth and State based programs that engage with IP Australia’s target audience. Often utilising These often use a Business Advisor network who have been trained in an ‘Introduction to IP’. 
  • Universities – early career researchers, undergraduate and industry collaborations, working with accelerator programs, undergraduate innovation courses, and higher degree programs. 
  • Peak Industry bodies – industry associations that represent small and medium enterprises; providing objective information that can be channelled through the associations, leveraging any Business Advisor network networks they have,. 
  • Direct – IP Australia provides webinars and resources designed for self-service on IP Australia’s website and promoted through social media and newsletters, aimed at the end-user/self-filer. 
  • Indigenous – IP Australia has a dedicated set of resources including videos, fact sheets and a call-back service – Yarnline – to support Indigenous business owners engaging with the IP system. 

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Participation at relevant industry and government events for face-to-face engagement with small business owners and professional services individuals supporting small businesses.: 

  • Trade stand/ boothbooths; 
  • A5 and business card size collateral with QR codes linking to online education resources; 
  • Presentations and panel participation to demonstrate relevance of IP for business, IP within the innovation ecosystem, IP analytics for Government policy development, IP trends to support small business growth (success); 
  • Working with incubation hubs, accelerator programs and relevant conferences/expos, IP Australia provides information and demonstrates relevance of IP for start-ups and early-stage businesses; and  
  • Developing new content targeted at educating start-ups and early-stage business on commercialisation, exporting and IP protection for digital innovations/inventions. 

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Digital experience: The new IP Australia website was launched in late 2022. Following this, in In 2023 the Digital Services Team has been leading a continuous improvement program over six months, listening to customers as they tell us note what is working and where we improvement can improvebe made. 

Education and training: training courses, e-learning modules (URLs), seminars, exhibitions, etc.: 

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