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In 2019, the PPO actively participated in the development project of the new Electronic Services Platform (PUEUP). The project covers implementation of new electronic services and the improvement of existing ones. In total, 7 electronic services are expected to be implemented:
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The following modules of PUEUP platform were prepared: e-Baza Wiedzy (knowledge database), e-Profil (user profile), e-Platności (payments), e-Powiadomienia (user message system), e-Wyszukiwarka (search system) and Infrastruktura (infrastructure). During the year 2019, the contractor and managers together with their project teams from the Polish Patent Office carried out tasks to enable production launch of the system.
In 2019, the PPO actively participated in the field of e-administration services taking part in the development of functionalities related to the use of the governmental Electronic Platform of Public Administration Services (ePUAP). The PPO dealt with maintaining existing existing forms in terms of their functionality and reliability and prepared to switch to new forms available on the upcoming Electronic Services Platform (PUEUP).
In 2019, the PPO was active in order to maintain the functionalities of the PPO Industrial Properties Search System. The existing mechanisms were supposed to be shifted on new e-Wyszukiwarka module on PUEUP platform. No additional functionalities were implemented.
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The PPO continued to maintain Patent Attorneys and Applicants List searchable. Only small adjustments in the data structure were introduced and the system was adopted adapted to existing legislation.
The PPO continued to provide data on the DanePubliczne.gov.pl website concerning the protection of industrial property, publications provided by the Office as well as information on patent attorneys, etc.
Small changes in the Publication system were maintained. In all systems there are separate official publications of Bulletin of the Patent Office (BUP) for trademarks, inventions and utility models.
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In 2019, the BackOffice system for trademarks and industrial designs was maintained and changes requested by end users and new regulations were implemented. The process of handling new types of trademarks and the implementation of the solution in the BO system for the e-Notification module (user message system) of the PUEUP platform were continued.
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The Register Plus software application for trademarks was further developed and enhanced in 2019. The quality of data was improved and a wider range of presented data was introduced. During the year 2019 ongoing arrangements to change the search system to new e-Wyszukiwarka module on PUEUP platform.
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Maintenance and updating the search and and system for new trademarks was being carried out throughout the year – Acsepto contains bibliographic data and images concerning national, international and community trademarks.
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In 2019, the Polish Patent Office received in total 14,228 trademark applications under national procedure, including 13,294 applications from domestic entities, and 934 from foreign entities. An increase by 4.1% was recorded in comparison with 2018, when 13,667 trademark applications under national procedure were received (out of which 12,811 from domestic and 856 from foreign entities).
The number of trademark registration rights in force on 31 December 2019 was 150,934 (under national procedure). On 31 December 2018, the figure was lower and stood at 149,807.
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The CRM system is shared between 15 departments in contact with the public. A change of version was introduced for :
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- interfacing with other applications (Computer Telephony Integration, callback, meetings time and visits) to facilitate the customer relation management. Tool for measuring the customers’ satisfaction. IP Info Center has a non-verbal communication system to improve information service for deaf and hard hearing customers.
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The Polish Patent Office uses the International Classification of Goods and Services for the Purposes of the Registration of Marks (Nice Classification) current edition (Polish version of Nice Classification is collected from WIPO pages once a month) as well as International Classification of the Figurative Elements of Marks (Vienna Classification) 8th edition. During During the procedure, the office employees change the classes of goods and services.
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Announcements regarding non-procedural matters, but connected with the Office's activity like: general information on the PPO's tasks, references, organizational structure, HR matters are published on the Internet version of "Biuletyn Informacji Publicznej" (Public Information Bulletin) on the official PPO's website. Many non-regular, important announcements are immediately published on the website.
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- Separate Internet applications allow presentation of Nice and Vienna classifications in the the Polish language version and are available at: https://grab.uprp.pl/Klasyfikacje/Strony%20witryny/Klasyfikacje.aspx ; from 2020 at https://uprp.gov.pl/pl/klasyfikacje
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- MedNet - INN database (International Nonproprietary Names) available on the pages http://mednet.who.int/inn, free of charge;
- E-Bacchus is a database which: consists of the Register of designations of origin and geographical indications protected in the EU in accordance with Council Regulation (EC) No 1234/2007, lists non-EU countries' geographical indications and names of origin protected in the EU in accordance with bilateral agreements on trade in wine concluded between the EU and the non-EU countries' concerned, lists the traditional terms protected in the EU in accordance with Council Regulation (EC) No 1234/2007. Database is available on the page: http://ec.europa.eu/agriculture/markets/wine/e-bacchus/index.cfm?event=pwelcome&language=PL, free of charge;
- The DOOR - Database of Origin and Registration database includes product names for foodstuffs registered as PDO, PGI or TSG as well as names for which registration has been applied. Database is available on the page: http://ec.europa.eu/agriculture/quality/door/list.html;jsessionid=pL0hLqqLXhNmFQyFl1b24mY3t9dJQPflg3xbL2YphGT4k6zdWn34!-370879141, free of charge;
- E-SPIRITS-DRINKS - is a database on geographical indications protected in the European Community for spirits originating in Member States and third countries. Database is available on the page: http://ec.europa.eu/agriculture/spirits/, free of charge;
- NATIONAL PLANT VARIETY PROTECTION - COBORU (www.coboru.pl), free of charge;
- COMMUNITY PLANT VARIETY PROTECTION - CPVO (www.cpvo.europa.eu), free of charge.
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http://regservtd.uprp.gov.pl/register/regviewer from 2020 at https://ewyszukiwarka.pue.uprp.gov.pl/search/simple-search?lng=pl
The The PPO provides access to trademark data in the reading room where external users can also search free of charge in online databases and databases on CD and DVD.
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In order to make entries on the legal status of exclusive rights protected on the territory of Poland, the trademark register is held. The register includes information necessary to establish the subject and scope of protection (e.g. date of filing, title), entity (or entities) entitled to rights concerning a given subject of protection (e.g. holders, licensees, securities, seizure) and other useful information (e.g. applications for revocation). Everyone who submits a relevant application and pays a fee to the account of the Office can obtain excerpts from the register.
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ACSEPTO is a primary system of searching and examining trademarks, a tool that integrates many types of IT resources in order to enable searching for registered trademarks through the national route, international registrations, Community Trademarks, appellations of origin, pharmaceutical names, materials under Art. 6th of the Paris Convention.
The BackOffice is the main system for managing the procedures for granting and maintaining the rights of trademarks and industrial designs in the Polish Patent Office. BackOffice is the the source system for many databases (search engines) and it is linked to other systems in PPO.
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All network connections are based on Cisco, FortiNet and Extreme Networks equipment with 500 Mb/s redundant access to the Internet (two separate Internet connections). The availability of services published on the Internet is supported by the FortiNet WAF cluster and Barracuda Load Balancer cluster. Security is also provided by McAfee IPS and Fidelis Cybersecurity and Forcepoint antispam systems.
The server infrastructure is is supported by local UPSs and secured by the main power supply unit for the PPO. The main IT infrastructure units are located in a secure server room equipped with a fire alarm, CCTV system, redundant air-conditioning and a technical floor.
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BackOffice is a workflow-based system for dealing with trademarks and designs throughout the entire lifecycle of the process, from application to registration and publication. It also streamlines the working process by enabling users to create and monitor correspondence with clients. It is adopted to work together with Electronic Document Management System (EZD) which facilitates the processing of incoming and outgoing correspondence. External users have access to register and legal status information via Register Plus system. Settlement Module (MR) is used as a supplementary system for managing fees and payments.
Other matters
The PPO maintained a a professional call centre service based on Unify OpenScape Contact Centre Enterprise software and a new system of customer relationship management based on Microsoft Dynamics CRM Server 365 software.
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Within the framework of promotion of knowledge on industrial property the Patent Office issues various publications such as guides, informational-promotional brochures addressed to wide audience, among others to entrepreneurs, students, school youth. Those publications are available free of charge both in electronic version and PDF format as well as on paper on the premises of the Office.
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- collaboration with science and business-related institutions, including Association of Polish Inventors and Rationalisers, Polish Federation of Engineering Associations (NOT), Polish Chamber of Patent Attorneys; National Information Processing Institute, National Chamber of Commerce, Polish Agency for Enterprise Development, Institute of Industrial Design, Polish Confederation of Private Employers Lewiatan, Kielce Technology Park, Agency for Industrial Development S.A., etc.;
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In 2019, the PPO organised 38 various events, including symposia, conferences, workshops, trainings, consultation and information meetings and competitions, which were attended by around 2,600 persons representing science, business, business environment institutions, school youth and university students, as well as government administration units. Online transmissions of some events also enjoyed huge popularity.
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- Seminar on “Image Protection in the Intellectual Property Law”, May 2019;
- 12th International Conference on Innovation and Creativity for Economy – “Corporate Image Design”;
- International conference on the occasion of the World IP Day, “Whose is the genome? Biotechnology and intellectual property protection”, organised in cooperation with the World Intellectual Property Organisation;
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- The Knowledge Zone includes information, publications and other materials addressed both to entities with advanced knowledge on IP issues as well as those ones looking for basic information on IP protection, procedures and management.
- Training Zone includes an e-learning course divided into 10 modules on the protection of intellectual property. Each module ends up with a test verifying the acquired knowledge.
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The PPO maintained its own service to collect the Nice classification data from the WIPO website. All changes in the Polish version of the Nice classification were implemented in the WIPO system and then copied to a special dedicated application, which would be presented to Polish users.
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