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- Amendments to the Banjul Protocol in order to improve its usage.
Statistics: changes in terms of application filings and registrations with respect to previous year; trends or areas experiencing rapid changes
- With regard to trademark applications, the numbers increased from 321 in 2013 to 362 in 2014.
- The five most designated states for trademarks in 2014 and since the inception of the system are: Zimbabwe, Malawi, Tanzania, Botswana and Uganda.
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- The POLITE Database
- Internal e-mail system
- FascimileFacsimile
Hardware used to supporting business processes of the Office
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Office's library (if deals with trademark information): equipment, collection management, network of libraries in the country, cooperation with foreign libraries
- The Anderson Ray Zikonda A Library is available and stocks . It has literature published by the Office and from cooperating partners like the WIPO, EPO, EAPO, UK-IPO, JPO, KIPO, ROSPATENT, SIPO
- Currently, officers can access the library online public access catalogue (OPAC) via the Office intranet
- The library management software is the Liberty3 software
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- The Anderson Ray Zikonda Library is available and stocks literature by the Office ARIPO office and also stock from other IP Offices and Organizations like the WIPO, EPO, EAPO, UK-IPO, JPO, KIPO, ROSPATENT, SIPO and others
- It also has a collection of textbooks to support activities of the ARIPO Academy.
- Currently, officers can access the library online public access catalog (OPAC) via the Office intranet
- The library management software is the Liberty3 software
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